"With local stores shelves empty, I wanted to add to our long-term meat supply. I found J&L doing an internet search. I crossed my fingers and ordered a case of ground beef. It shipped the next day and arrived at my house the day after. One day early with COVID-19 shutdowns swirling all around! The meat arrived in Texas still frozen. I will be a long-term customer!"

Colin | Woodville | Customer since 2020

UPS Home Delivery FAQ

Where do you deliver?

We deliver everywhere in the contiguous United States.

How often are orders shipped?

We ship at the beginning of each week year round. However, during the hot summer months we only ship one day per month to customers whose location requires 2-Day Shipping. (To ensure that your order stays cold, long-distance shipments require dry ice from an independent supplier, which we pick up once a month.)

How do I find out which dates you deliver to my location?

When you create your free account, select "UPS Home Delivery" as your delivery method. Whenever you are logged in, your personalized brown Customer Bar (directly under the green Main Menu bar) will display the upcoming delivery date to your location as well as the number of days left to order. To view a schedule of all upcoming order deadlines and delivery dates to your location, simply click the current delivery date that is displayed.

How will my order be packed?

All of our meats are packed in vacuum-sealed, BPA-free packaging. For UPS Home Delivery, we carefully pack your order in insulated coolers with ice packs (& dry ice for those outside of 1 day delivery) to ensure all meats will arrive cold.

Is there a required minimum order?

To remain frozen during transit, a minimum amount of frozen product must ship in each cooler. Our online ordering system will alert you if you attempt to check out and have not yet reached the minimum amount required.

Which home delivery carrier do you use?

We deliver via UPS.

Do you offer free shipping?

We offer free shipping with a minimum purchase that varies by location. The brown bar at the top of your cart will automatically track how close you are to earning free shipping for your location as you add items to the cart.

Is there a service fee for UPS Home Delivery orders?

We issue a service fee that varies by location for all home delivery orders. To view the service fee for your location, log into your account and click the upcoming delivery date that is displayed on your personalized brown Customer Bar (directly under the green Main Menu bar). Your location's service fee is listed below the delivery schedule.

Other questions?

Please don't hesitate to contact us! We're here to help!